Shipping
Thank you for choosing Subtle Tea! We are delighted to offer Australia-wide shipping to ensure that we can reach you anywhere you are. Please review the following information to better understand our shipping process.
*FREE SHIPPING OVER $100* applicable to customers located in Victoria Only.
Shipping Destinations: We currently ship to all locations across Australia.
Standard Shipping: For standard shipping, please allow the following estimated delivery times:
Victoria: 2-5 business days
New South Wales: 3-7 business days
Queensland: 4-8 business days
South Australia: 3-7 business days
Western Australia: 5-10 business days
Northern Territory: 5-10 business days
Tasmania: 4-8 business days
Express Shipping: If you require your order expedited, we offer an express shipping option. Please allow the following estimated delivery times for Express shipping:
Victoria: 1-2 business days
New South Wales: 2-3 business days
QLD, SA, WA, NT, TAS: 3-5 business days
Shipping Costs: Shipping costs are calculated based on the weight of your order and your delivery location. You can view the shipping cost during the checkout process before finalising your purchase.
Order Tracking: Once your order has been dispatched, you will receive a confirmation email.
Delivery Partners: We work with trusted delivery partners to ensure the safe and timely delivery of your order. If you have any concerns regarding the delivery of your package, please contact us at support@subtletea.com.au
Order Processing time: Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing times may vary.
Public Holidays: Please note that delivery times may be affected during public holidays. We recommend placing your order well in advance to account for any potential delays.
If you have any questions or concerns regarding your order, please don't hesitate to reach out!
Please contact us at support@subtletea.com.au with any queries.